At YSSN, we are committed to ensuring you, or your family member, receive the best possible experience when you participate in our services or programs. We value the input of those we provide services to and are committed to receiving and responding to all your feedback regardless of the content.
As a client, your ability to be involved in the process and your right to share a complaint are protected under our client Bill of Rights. Please tell us about your experience(s) with us and, if you, or your family member, are not satisfied with our service we encourage you to share your concerns to help us improve.
You may send us your concerns, complaints, positive experiences or suggestions by filling out one of our online surveys listed below, by calling us to obtain a paper version of the survey(s), or by calling or emailing your YSSN representative directly. If you have a complaint, please review our Complaint Process.